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If you're like most agents, you have probably chosen to use Outlook or GSuite for hosted email. It makes sense because the benefits of permanently archived mail, advanced security, and high delivery rates compensate for the small monthly cost of the service. There are other benefits, too, like online
Recently our firm migrated a local 2010 Exchange server to Office 365 for a client. Sadly, the newly created accounts for Outlook 365 kept connecting to the local server, a machine that was not yet ready for decommissioning. We could see this in Outlook>File>Info>Server connection. It always showed exchange.local.server (your