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Known issues and suggestions
Problem: Account expiry notice when first placing codes
- Try converting the copy-paste text to “plain text”. Some word processors will add rich text quotes, etc. and the code won’t execute.
- Email, text, or call for support Monday to Friday during regular business hours:
- Toll-free: 1-877-556-4233
- Text: 604-999-9880
- Email: email@example.com
Problem: Account expiry notice after one year
- Your account was suspended for non-payment. Please contact our office at 877-556-4233 to update your credit card.